Bibliographical references


Albert, S.; Whetten, D. A. (1985) Organizational identity. Research in organizational behavior, Nº 7, pp. 263-295.

Ashforth, B. E.; F. Mael (1989) Social identity theory and the organization. Academy of Management Review, vol. 4, Nº 1, pp. 20–39.

Ashforth, B. E.; Harrison, S. H.; Corley, K. G. (2008) Identification in organizations: an examination of four fundamental questions. Journal of Management, vol. 34, Nº 3, pp. 325–74.

Ashforth, B. E.; Rogers, K. M.; Corley, K. G. (2011) Identity in organizations: exploring cross-level dynamics. Organization Science, vol. 22, Nº 5, pp. 1144-1156.

Barney, J. (1991) Firm resources and sustained competitive advantage. Journal of Management, vol. 17, Nº 1, pp. 99-120.

Barney, J.; Hesterly, W. S. (2012) Strategic management and competitive advantage: concepts and cases. Boston: Pearson.

Brewer, M. B. (1991) The social self: on being the same and different at the same time. Personality and Social Psychology Bulletin, vol. 17, Nº 5, pp. 475-482.

Brown, A. D. (2015) Identities and identity work in organizations. International Journal of Management Reviews, vol. 17, Nº 1, pp. 20-40.

Crossan, M.; Maurer, C.; White, R. (2011) Reflections on the 2009 AMR decade award: do we have a theory of organizational learning? Academy of Management Review, vol. 36, Nº 3, pp. 446-460.

Deephouse, D. L.; Suchman, M. (2008) Legitimacy in organizational institutionalism. In: Greenwood, R.; Oliver, C.; Suddaby, R.; Sahlin, K. (Org.). The SAGE handbook of organizational institutionalism. London: SAGE, pp. 49-77.

Dutton, J. E.; Dukerich, J. M.; Harquail, C. V. (1994) Organizational images and member identification. Administrative Science Quarterly, vol. 39, Nº 2, pp. 239–263.

Dutton, J. E.; Penner, W. (1993) The importance of organizational identity for strategic agenda building. In: Hendry, J.; Johnson, G.; Newton, J. (Org.). Strategic thinking: leadership and the management of change. Chichester: John Wiley, pp. 89-113.

Foreman, P. O.; Whetten, D. A.; Mackey, A. (2012) An identity-based view of reputation, image, and legitimacy: Clarifications and distinctions among related constructs. In: Barnet. M. L.; Pollock, T. G. (Org.). The Oxford handbook of corporate reputation. Oxford: Oxford University Press, pp. 179-200.

Greer, C.; Lusch, R.; Vargo, S. (2016) A service perspective: Key managerial insights from service-dominant (S-D) logic. Organizational Dynamics, vol. 45, Nº 1, pp. 28-38.

Hong, Y.; Liao, H.; Hu, J.; Jiang, K. (2013) Missing link in the service profit chain: a meta-analytic review of the antecedents, consequents, and moderators of service climate. Journal of Applied Psychology, vol. 98, Nº 2, pp. 237-267.

Jun, K.-N.; Shiau, E. (2012) How are we doing? A multiple constituency approach to civic association effectiveness. Nonprofit and Voluntary Sector Quarterly, vol. 41, Nº 4, pp. 632–655.

King, B. G.; Felin, T.; Whetten, D. A. (2010) Finding the organization in organizational theory: a meta-theory of the organization as a social actor. Organization Science, vol. 21, Nº 1, pp. 290-305.

Kreiner, G. E.; Murphy, C. (2016) Organizational identity work. In: Pratt, M. G.; Schultz, M.; Ashforth, B.; Ravasi, D. (Org.). The Oxford handbook of organizational identity. Oxford: Oxford University Press, pp. 276-293.

Lecy, J. D.; Schmitz, H. P.; Swedlund, H. (2012) Non-governmental and not-for-profit organizational effectiveness: A modern synthesis. Voluntas: International Journal of Voluntary and Nonprofit Organizations, vol. 23, Nº 2, pp. 434-357.

Livengood, R. S.; Reger, R. K. (2010) That’s our turf! Identity domains and competitive dynamics. Academy of Management Review, vol. 35, Nº 1, pp. 48–66.

Mael, F. A.; Ashforth, B. E. (1992) Alumni and their alma mater: a partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, vol. 13, Nº 2, pp. 103–123.

March, J. G.; Sutton, R. I. (1997) Organizational performance as a dependent variable. Organization Science, vol. 8, Nº 6, pp. 698-706.

Oliver, D. (2015) Identity work as a strategic practice. In: Golsorkhi, D.; Rouleau, L.; Seidl, D.; Vaara, E. (Org.). Cambridge handbook of strategy as practice. Cambridge: Cambridge University Press, pp. 331-344.

Pratt, M.; Foreman, P. O. (2000) Classifying managerial responses to multiple organizational identities. Academy of Management Review, vol. 25, Nº 1, pp. 18-42.

Raffaelli, R. L.; Glynn, M. A.; Tuhsman, M. (2015) Organizational identity as a strategic resource: building dynamic capabilities for innovation. Working Paper: Harvard University.

Sawhill, J. C.; Williamson, D. (2001) Mission impossible? Measuring success in nonprofit organizations. Nonprofit Management and Leadership, vol. 11, Nº 3, pp. 371–386.

Schinoff, B. S.; Rogers, K. M.; Corley, K. G. (2016) How do we communicate who we are? Examining how organizational identity is conveyed to members. In: Pratt, M. G.; Schultz, M.; Ashforth, B.; Ravasi, D. (Org.). The Oxford handbook of organizational identity. Oxford: Oxford University Press, pp. 219-238.

Sillince, J. (2006) Resources and organizational identities: The role of rhetoric in the creation of competitive advantage. Management Communication Quarterly, vol. 20, Nº 2, pp. 186–212.

Sillince, J.; Simpson, B. (2010) The strategy and identity relationship: Towards a processual understanding. In: Baum, J. A. C.; and Lampel, J. (Org.). Advances in Strategic Management, vol. 27, pp. 111–43. Bingley: Emerald.

Smith, W. K.; Besharov, M. L.; Wessels, A. K.; Chertok, M. (2012) A paradoxical leadership model for social entrepreneurs: Challenges, leadership skills, and pedagogical tools for managing social and commercial demands. Academy of Management, Learning and Education, vol. 11, Nº 3, pp. 463-478.

Sowa, J. E.; Selden, S. C.; Sandfort, J. R. (2004) No longer unmeasurable? A multidimensional integrated model of nonprofit organizational effectiveness. Nonprofit and Voluntary Sector Quarterly, vol. 33, Nº 4, pp. 711–728.

Stimpert, J. L.; Gustafson, L. T.; Sarason, Y. (1998) Organizational identity within the strategic management conversation. Contributions and assumptions. In: Whetten, D. A.; Godfey, P. C. (Org.). Identity in organizations: building theory through conversations. London: Sage, p. 83-98.

Tyler, T. R. (1999) Why people cooperate with organizations: An identity-based perspective. Research in Organizational Behavior, vol. 21, pp. 201-246.

Voss, Z. G.; Cable, D. M.; Voss, G. B. (2006) Organizational identity and firm performance: What happens when leaders disagree about “who we are”? Organization Science, vol. 17, Nº 6, pp. 741-755.

Watson, T.J. (2008) Managing identity: identity work, personal predicaments and structural circumstances. Organization, vol. 15, Nº 1, pp. 121–143.

Weick, K. E. (1995) Sensemaking in organizations. London: Sage.

Weick, K. E. (1979) The social psychology of organizing. New York: McGraw-Hill.

Whetten, D. A.; Foreman, P.; Dyer, W. G. (2014) Organizational identity and family business. In: Melin, L.; Nordqvist, M.; Sharma, P. (Org.). The Sage Handbook of Family Business. London: Sage, pp. 480-497.

Whetten, D. A.; Godfrey, P. C. (1998) Identity in organizations: building theory through conversations. London: Sage.

Willems, J., Boenigk, S.; Jegers, M. (2014) Seven trade-offs in measuring non-profit performance and effectiveness. Voluntas: International Journal of Voluntary and Nonprofit Organizations, vol. 25, Nº 6, pp. 1648-1670.

Young, D. R. (2001) Organizational identity in non-profit organizations: Strategic and structural implications. Nonprofit Management and Leadership, vol. 12, Nº 2, pp. 139-157.